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Our damage/defect policy applies to items purchased within the past 12 months. Please report any damaged or defective items <a href="https://help.tracksmith.com/en-US/flows/01JPN58JBFNKVSSFFA86GQ18V0">HERE</a> so that we can assess the problem.Faulty items can either be replaced or a store credit may be issued for the value of the item based on the evaluation of the Customer Service Team. Faulty goods are classified as items that are received in damaged condition or develop a manufacturing defect. Items damaged through general wear and tear are not classified as faulty.Please note that this policy applies only to items purchased directly at <a href="//Tracksmith.com">Tracksmith.com</a> or at one of our retail stores. This does not apply to items purchased through third-party sellers. Please note that limitations apply based on, but not limited to, product availability, payment source, and region of purchase.

Our damage/defect policy applies to items purchased within the past 12 months. Please report any damaged or defective items HERE so that we can assess the problem. Faulty items can either be replaced or a store credit may be issued for the value of t

What do I do with Damaged/Defective Items?

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What do I do with Damaged/Defective Items?Updated 19 days ago