For domestic orders within the US, you can start a return or exchange by visiting returns.tracksmith.com. You can exchange for a new item or return for a refund. Initially when you process a return, you will receive an instant credit which can be use
Items that are unworn, unwashed, and in undamaged condition are eligible for return within 30 days of purchase. The current exception is the Eliot Runner which is allowed to be returned within 100 miles or 30 days, whichever comes first. We cannot ac
For US customers who process returns at returns.tracksmith.com,. please allow 1 week to process the refund after your return is delivered. For international customers who process returns through our Global-E returns portal.,. please allow 2 weeks to
Our damage/defect policy applies to items purchased within the past 12 months. Please report any damaged or defective items HERE so that we can assess the problem. Faulty items can either be replaced or a store credit may be issued for the value of t