Where is my refund?Updated a month ago

For US customers who process returns at returns.tracksmith.com,

please allow 1 week to process the refund after your return is delivered.

For international customers who process returns through our Global-E returns portal.,

please allow 2 weeks to process the refund after your return is delivered. 

Please note that shipping costs from original order will not be refunded.

Once your refund is issued, it may take a few days to be reflected on your statement. If you have additional questions about a return or refund, please reach out to [email protected] for assistance.

Please note that an $8 handling fee will be charged at the time of return or exchange.