FAQs logo
FAQs logo

All articles

What if I receive a bill for import fees, duty, or tax?Updated 6 days ago

Normally, shipments to the US should not incur any duty or tax. If you receive an invoice for duty & tax for a US shipment, please promptly send a copy of the invoice to us at [email protected] so we can assist.

For orders shipping to addresses outside of the US, please be sure to select the country of your shipping address in the website footer before ordering to ensure that you are shopping in the appropriate country experience. Many international orders are shipped with a duty-paid model, but some countries legally require duties to be paid by the recipient upon delivery. If you have questions about your import fees, please email us at [email protected] for assistance.

Was this article helpful?
Yes
No