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About Tracksmith

Who Are We?

Tracksmith is an independent running brand. We honor the Amateur Spirit upon which the sport was founded and champion the Running Class – the non-professional yet competitive runners dedicated to the pursuit of personal excellence. We offer well-cons

How can I reach Tracksmith?

Providing highly personalized customer service is our top priority. You can write to us at [email protected] or call us at (781) 235-0027. We are available Mon-Fri 9am-6pm EST. You can also visit us at our retail locations in Boston, New York, o

Do you have a retail location?

We have three retail locations. Below you can find each store location and links to the store pages with hours and contact information. We look forward to seeing you!. Trackhouse Boston. 285 Newbury St. Boston, MA 02115. Trackhouse New York. 147 Wyth

Where can I find information on Races and Events (Twilight 5000, Amateur Mile, etc.)

Please visit our event calendar here. If you have questions regarding our Twilight 5000, Amateur Mile, or other events, please contact our community team at [email protected]. They can help with event information, registration, scheduling, and

Where can I find information on Hare A.C.?

Hare A.C. is a global community for runners and provides exclusive benefits, rewards, experiences, and innovative race challenges. An overview of the program is available at tracksmith.com/hare-ac. Memberships are valid for 1 year after purchase. You

Where can I find information on group runs and other events?

We offer group runs in select cities around the world. Currently, we have regular runs in Boston, New York, London, and Chicago. To view upcoming events, see our calendar. For more information about each run including the route planned, please view o

Where can I find information about sponsorships and collaboration with Tracksmith?

We are flattered by your interest in representing Tracksmith! We have a program for high-level athletes competing in Track & Field or distance running.Information can be found HERE.

Where can I find more information on major marathon events?

We love connecting and celebrating with our Tracksmith community around major marathons. To stay up-to-date on major marathon events, we recommend signing up for our Tracksmith newsletter, as well as the community newsletter for the location of your

Where can I purchase a Gift Card?

Digital gift cards are available here for US customers. The gift card is delivered by email to the purchaser's email address shortly after checkout. The purchaser can then forward the gift card to the recipient or print out the email to share with th

Password Reset and Account Information

Your personal Tracksmith.com account can be used to view your orders, updated your address and manage your Hare AC subscription. To navigate to your account, select the person icon at the top right of our website. There you can create an account, log

Catalog Unsubscribe and Request

If you are looking to unsubscribe from our print catalog you can do so here. If you are looking to subscribe to our next print catalog you can do so here.